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EU law

What the European Accessibility Act actually requires

The European Accessibility Act — Directive (EU) 2019/882 — has required in-scope private-sector products and services to meet accessibility requirements since 28 June 2025. It covers e-commerce, banking, e-books, transport ticketing and information, and electronic communications, among others.

It's a directive, not a regulation: the EU sets the requirement, and each member state transposes it into its own national law with its own enforcement body. The technical yardstick everywhere is the same — WCAG 2.1 AA via EN 301 549 — but the law you cite in a public accessibility statement has to be the right one for your market.

Who it applies to

Private-sector services sold to consumers in the EU, regardless of where the company is based — e-commerce, banking, e-books, transport ticketing, and more.

The accessibility statement

Annex V requires a public statement describing conformance, published and kept up to date for the life of the service — not a one-time document.

Sample report

WCAG 2.1 AA
Critical: 1.1.1Non-text content needs a text alternative
Serious: 1.4.3Text needs enough contrast against its background

Illustrative example, not real scan data.

Each member state has its own law

Cluesia's generated statements already cite the correct one automatically. Pick a country to see its specific law.

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European Accessibility Act (EAA) Guide — Cluesia